Award Recognition:

• GMR Hyderabad International Airport Ltd (GHIAL) has clinched the ‘Best Airport Staff in India & South Asia 2025’ award at the prestigious Skytrax World Airport Awards.
• This is the fourth time Hyderabad airport has earned this title, affirming its consistent excellence in service and passenger care.
• The announcement took place at the Passenger Terminal EXPO 2025 held in Madrid, Spain.

Leadership Remarks:

• Pradeep Panicker, CEO of GHIAL, expressed pride in the achievement, attributing the honor to the dedication and hospitality of the entire airport staff and stakeholders.
• He highlighted the team’s efforts to provide personalized experiences and anticipate passenger needs, aiming to redefine airport service standards.

Passenger-Centric Innovations: Hyderabad airport stands out due to several innovations that enhance the passenger experience:

• City-side check-in for quicker access and convenience.
• Digital solutions to reduce wait times.
• Comfortable lounges for relaxation.
• A wide range of dining and shopping options to suit all tastes.
• Specially trained staff to assist passengers with unique or special needs.

Public Message: The airport thanked travelers for their trust, stating:

“From seamless check-ins to warm hospitality, every journey with us is designed for you. We’re committed to making every trip extraordinary!”

Overall Impact: Hyderabad airport is no longer just a travel hub—it’s positioning itself as a memorable part of the journey, offering an experience that rivals top airports globally.

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