Hyderabad Airport Wins Best Airport Award by ACI, ASQ

Hyderabad, 1 March: Hyderabad International Airport Ltd has earned one more award to delight about as it has been awarded as the ‘Best Airport by Size and Region’ by Airports Council International (ACI) Airport Service Quality (ASQ) survey.

Hyderabad international airport has received the award in the Asia-Pacific region for 2020, in the category of 15-25 million passengers per annum (MPPA).

RGIA Hyderabad tweets as…

We are elated to announce that GMR Hyderabad International Airport has earned the Airport Service Quality award for Best Airport in Size & Region (15 – 25 Million passengers, Asia-Pacific), 2020. With every appreciation, we strive to get better.

Earlier, Hyderabad Airport have won the coveted ACI’s Airport Service Quality (ASQ) Departures Awards by being adjudged as the ‘Best Airport by Size and Region’ in Asia-Pacific region for 2019, in their respective categories. ASQ is the world’s leading airport passenger service and benchmarking program measuring passengers’ satisfaction while they are travelling through an airport.

And, Hyderabad Airport have received the ACI World’s (Airports Council International) prestigious “Voice of Customer” recognition. Airports have been recognized for their continuous efforts to listen to their passengers, engage and gather feedback to understand their needs and ensure customers’ voice was heard during the COVID-19 pandemic in 2020.

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