Hyderabad: While the world continues its fight with the CoronaVirus pandemic and commercial and regular international flights remain suspended in most of the countries, Hyderabad International Airport (GMR) is facilitating international arrivals and departures of evacuation relief flights with all safety norms in place.
Using this lock-down break, the GMR led Hyderabad International Airport has kept up its status of being one of the flag-bearing innovative airports in the world by introducing a tech-enabled solution for the Indian Customs Department at the airport, by introducing Matrix Screening system to aid Customs in International arrivals baggage screening.
The system serves up x-ray images of arriving baggage placed on any of the international arrival belts at RGIA to customs officials while sitting in a State-of-the-art matrix room without having to be physically present at the baggage belts.
“The system is able to randomly map bags on the various belts to different Customs authorities to guarantee maximum efficiency, throughput, and screening integrity, all the while avoiding the need to physically expose the officials to the incoming bags,” it added.
Matrix is the first of its kind tech-enabled baggage screening system in the country, which offers an inline X-ray screening from a remote location by an innovative solution having a reject application to track any suspect international arrivals baggage. A dedicated ‘reject loop’ provides spare bag holding capacity to move out multiple suspect/rejected bags without holding up the movement of bags across the entire belt which would be the case in the traditional setup.
Developed in association with a technology agency, the GMR Hyderabad International Airport Limited (GHIAL) has upgraded the existing in-line international arrivals baggage conveyor system by introducing a Matrix solution, which offers a baggage diverter and a reject line for each belt.
The release added the system has been instrumental in a marked improvement in process efficiency and optimization resulting in a considerable enhancement in baggage throughput, screening reliability, and passenger experience.
From the time of its launch, the new system has provided a greater degree of control to the Customs Department in making effective decisions while screening the international arrivals baggage. The Matrix has been instrumental in a marked improvement in process efficiency and optimization resulting in considerable enhancement in baggage throughput, screening reliability, and passenger experience.
Benefits at Glace using New Matrix System
- The Indian Customs Department at Hyderabad Airport has recognized the new Matrix Solution for its safe, secure, and effective baggage screening procedure.
- This system ensures that no baggage is cleared without a Customs Officer’s evaluation and screening thereby reducing any risk of revenue loss to the administration.
- Remote screening allows any Customs Screener to screen baggage at any active belt resulting in a decrease in human exhaustion and any inappropriate distractions from their Remote Matrix Screening Control Room.
- Data generation for future reconciliation and records leading to reliability and control for Customs.
- Improvement in baggage throughout leading to enhancement of passenger experience.