Karnataka: A 26-year-old man, Mohammad Nadeem, was arrested for allegedly setting fire to an Ola Electric showroom in Kalaburagi, Karnataka, after being dissatisfied with the servicing of his newly purchased e-scooter. The incident reflects growing frustration among customers over Ola Electric’s servicing issues, with many service centers facing backlogs and struggling to manage the high volume of complaints.
Incident Details:
- Nadeem, a mechanic by profession, purchased an Ola e-scooter last month. Shortly after, he faced issues with the vehicle and repeatedly visited the service center for repairs.
- Unhappy with the response, Nadeem returned to the showroom on Tuesday with petrol and set fire to six bikes.
- No injuries were reported in the incident, but the damages to the showroom were estimated to be ₹850,000.
Context and Reactions:
- This incident comes amidst rising public discontent over the servicing quality at Ola Electric, India’s leading e-scooter manufacturer.
- Ola Electric, which recently listed on stock exchanges, did not provide an immediate response to requests for comment on the incident.
- Efforts by Reuters to reach Nadeem and the Ola showroom for further comments were unsuccessful.
The police continue to investigate the specifics of the vehicle issues that led to the escalation.
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